Terms & Conditions

All transaction are governed under the laws of the State of California which apply to and interpret your and Powersportsgonewild.com rights, duties, and obligations arising from these transactions, as supplemented or modified by this Agreement, without regard to conflict of law principles.

Powersportsgonewild.com will only accept your order only if (1) you accept the terms of this  Powersportsgonewild.com Acquisition Agreement ("Agreement"), (2) you provide a valid ship to address within the United States, and (3) The Product or Service is available.

You accept the terms of this Agreement by clicking to accept these terms and completing your transaction when ordering online or, when ordering by any other means, by opening the package containing the Product.

ORDER CANCELLATION POLICY

Once you have placed your order, you can cancel your order within 24 hour by phone or email without any charge. If you want to cancel your order, please call us at (213) 878-7007 or email your cancellation request to powersportsgonewild@gmail.com during our normal business hours.  Powersportsgonewild.com usually starts to process your order on the same business day. Our early order processing works include address verification, shipment document preparation, charge your credit card (we will be charged by credit card company for transaction fee), and notify warehouse to pack your item. Therefore, if you want to cancel your order after 24 hours, All cancellations are subject to a non-negotiable, non-refundable $175 cancellation fee per unit. Upon cancellation, if the unit was ordered to be assembled, an additional $200 labor fee will be charged. This includes all promotions stating free assembly, as well as promotional items. Once your item has been picked up by shipping company, your order cannot be cancelled. If you choose to cancel your order or refuse delivery after your order has been shipped, you will be responsible for "To and from Shipping and Handling Charges" incurred in shipping your order and a 20% restocking fee.

To cancel your order, please contact a Shipping Department representative by phone (213) 878-7007 or e-mail : powersportsgonewild@gmail.com to request a cancellation. Once the cancellation is confirmed, you will receive an email confirmation that briefly explains our cancellation agreement and the costs you would be responsible for, for the cancellation your order.

SHIPPING POLICY

1. All orders are processed between 72-120 business hours. During holiday season, due to extremely high volume, it may take even longer to process orders.

CUSTOMERS CHOOSING RUSH DELIVERY AT CHECKOUT RECEIVE TOP PRIORITY

2. If you place your order by credit card and your shipping address has been verified, it will be shipped between 72-120 business hours. For wire transfer, Cashier Check or Money Order Payment orders, we will ship your order on the day the fund is cleared into our account.

3. If you place your order by credit card and your shipping address and billing address is different, we may ask you to fill out an authorization form and send back to us. Your order may not be shipped until we receive your signed authorization.

4. For merchandise over 100lbs/box, it will be shipped by professional LTL trucking company.

5. For merchandise less than 100lbs, it will be shipped by FedEx, or UPS ground.

6. For shipment to Hawaii, Alaska, Puerto Rico, we advise customer finding a freight forwarding company in the US continental states. The shipping you get when you place the order is just the minimum charge. Final shipping is based on destination zip code.

7. You will be emailed a tracking number after your order has been shipped. You can go to the shipping company's website to track your shipment activities.

8. Powersportsgonewild.com will try our best to ship your order to your door. However, for some extremely large size motorcycles (Extra Large 250cc Utility ATVs, 400cc ATVs, Extra-large 150cc Go Karts, Extra Large 250cc Go Karts, 800cc Go Karts, UTVs), trucking companies' lift gates are not big enough to unload those vehicles. You are responsible to have several people to help the truck driver to unload the vehicle or provide us with an authorized business address with loading dock or pick up at trucking company local terminal.

SHIPPING INSPECTION/DAMAGE POLICY

It is vital that you inspect your shipment immediately upon arrival, and note ANY damages to shipment, including damage to the shipping container. 

If there is ANY damage to your shipment, you must note this on the Bill of Lading when you sign for your package(s). You must also report any damages to  Powersportsgonewild.com by phone at (213) 878-7007 within 3 days of receiving your shipment in order for us to file a claim for any damages. If you report damages during that time,  Powersportsgonewild.com will file the claim for you and ship out your parts free of charge. If you do not report damages to  Powersportsgonewild.com within 3 days we will not be able to file a claim for you, and you may have to pay for any parts you need shipped to you and file the claim with your shipping company separately for reimbursement. Also, please do a complete box count and write on the BOL how many boxes you received before the driver leaves. If a package is refused without approval of Powersportsgonewild.com, the restocking fee will apply.

If your vehicle sustained structural and frame damages beyond repair, please refuse delivery and contact us immediately so we can prepare to send you a replacement unit.

If you receive your vehicle with minor damages, please accept the vehicle and take pictures of your vehicles and email to us. We will send replacement parts to you free of charge.

RETURN POLICY

We value your complete satisfaction. If within 7 days of receiving your vehicle you decide you do not want your vehicle for any reason, give our customer service department a call and we may refund you your money or send you a replacement based our return policy agreement.

The following is our Return Policy Agreement:

• Obtain a Return Merchandise Authorization Number (RMA) from our Customer Service Department. Any vehicles returned without an RMA number will not be accepted. A copy of your original invoice must be included in a return shipment. Customers are responsible for returning the merchandise at their own expense. Freight collect and COD packages will not be accepted.
• Vehicle must be returned in its original packaging within 7 days in new and re-sellable condition.
• This return policy does not apply to vehicles that have had alterations, abuse, negligence, and accidents or have not received proper maintenance.
• All packaging materials, instruction manuals and parts must be returned. Any missing parts or damages will be deducted from your refund amount. We do not accept any return vehicle that has any sustained damage.
• If the vehicle has been used and fueled, returns will not be accepted. The return policy will be voided. You may only return your vehicle for repairs.
• If you have had your vehicle for more than 7 days and have used it, you will not be eligible to return it for refund or replacement. You can send the vehicle or parts to us at your own expense; we will repair it and send it back to you at your cost.
• In order to keep you completely satisfied and maintain rock bottom prices, our shipping expenses are neither refundable nor reimbursed for any reason. This includes all freight charges: the first shipment and return. Original freight expense will be deducted from your refund.
• Due to health and personal hygiene concerns, all clothing and helmets are non-refundable.
• Order may be cancelled only if we are unable to fulfill and ship your order within 7 business days. You may also cancel your order if your item has not been shipped. However you will be charged a 10% cancellation fee.

WARRANTY POLICY

Warranty starts from date of purchase by the consumer for all of our Powersport products. During the warranty policy period, Powersports Gone Wild will cover only parts. Labor and/or any necessary shipping will be the sole responsibility of the customer. 

WHEN YOUR WARRANTY BEGINS

Your Limited Warranty Start Date is the day you take delivery of your new Powersports product. 

VEHICLE OWNER'S RESPONSIBILITY

It is the responsibly of the owner to maintain and care for the vehicle as outlined in the owner’s manual. Owners must service and maintain the vehicle in accordance with the owner’s manual. All service and maintenance should be performed by an authorized mechanic or any reputable repair shop. Periodic maintenance and inspections are considered REGULAR maintenance and are not subject to warranty or reimbursement.

LIMITED WARRANTY

All new SCOOTERS are covered with a 1 YEAR LIMITED WARRANTY.
All new PITBIKES, ATV's and UTV's are covered with a 3 MONTH LIMITED WARRANTY.

Powersportsgonewild.com does not cover the labor or shipping required to remove or ship the vehicle or part(s) for warranty replacement. 

THE FOLLOWING PARTS ARE COVERED UNDER WARRANTY, ALONG WITH THE WARRANTY PERIOD:

SSR - ENDURO/DUAL SPORT:

ANY DAMAGED CAUSED BY THE FOLLOWING IS NOT COVERED UNDER WARRANTY:

Unavoidable natural disasters, fire, collision, theft, improper storage or transportation, negligence of the periodic maintenance, improper use or repair or adjustment or maintenance, using product as a rental vehicle or commercial use, unauthorized modification made to the product, keeping riding when the vehicle is overheating, installing performance parts or components on the vehicle that changes the original engineering. 

Limitation of liability                           

In no event shall  Powersportsgonewild.com or its suppliers be liable for lost profits or any special, incidental or consequential damages arising out of or in connection with our site or items purchased on or through our site or this agreement (however arising, including negligence). Our liability, and the liability of our suppliers, to you or any third parties in any circumstance is limited to the User's cost of qualifying products purchased at the time of entering into the agreement. Qualifying products as acceptable for return as outlined in the return policy.

Purchasers Responsibility

Customer must inspect all equipment before using it and to take full responsibility for assuring that the equipment is in good working order and safe to use. You further understand that you are responsible for damage to the equipment. Purchaser understands the nature of motorcycle riding and motorcycle related activities and acknowledges that the Customer is qualified to operate said motorcycle, and is in proper physical condition to participate in such activity. Purchaser agrees to assume all risks when allowing others to operate Purchasers products

Inherent Risks

Warning! Riding activities of dirt bikes, scooters, ATVs, go karts, pocket bikes and UTVs involve the risk and danger of serious bodily injury including, but not limited to, disability, paralysis, dismemberment and death. These inherent risks and dangers may be caused by Purchasers own actions or inactions, the actions or inactions of others, participating or not participating in the activity, the condition in which the activity takes place, or the negligence of others. There may be additional risks, including social and economic loss, either known or unknown to Purchaser, not readily foreseeable, and Purchaser fully accepts and assumes responsibility for all such risks, losses, costs, and damages incurred as a result of Purchasers participation in motorcycles riding activity.

Operation, Registration, and License

Purchaser is responsible for registering and operating the motorcycles in accordance with local and state laws and ordinances. Seller makes no representations that the motorcycles, scooters, dirt bikes, go karts, pit bikes and ATVs are legal for operation in your City and State. Customers have read and understood the use of these products before purchasing.

General

Any terms of this Agreement which by their nature extend beyond the Agreement termination in effect until fulfilled, and apply to both of our respective successors and assignees. All legal issues, should they arise, are to be filed in Los Angeles, California including but not limited to: litigations and small claims court cases.

Powersportsgonewild.com will process, store and use information about your transaction and your contact information, include name, phone numbers, and e-mail addresses, to process and fulfill your transaction. Where permissible under local law, we may use this information to inquire about your satisfaction with our Products and Services, if we do so, you may at any time decline to receive any further communications from us.